Privacy Policy
What we collect when you enquire or order, why, who else sees it, and how to have it corrected or deleted. We are a wholesale business: we collect what it takes to quote, make and ship an order, and nothing for advertising.
Who we are
thedubaiabaya.com is operated by NasrCapital FZE LLC, trading as The Dubai Abaya: a wholesale abaya business registered in the Ajman Nuventures Centre Free Zone, Ajman, United Arab Emirates. NasrCapital FZE LLC is the controller of the personal data described on this page: we decide why and how it is used.
NasrCapital FZE LLC, trading as The Dubai Abaya
Trade licence 2621016509888, Ajman Nuventures Centre (ANC) Free Zone, Government of Ajman
Registered office: CWS-2V-226418, 26th Floor, Amber Gem Tower, Ajman, United Arab Emirates
Email: sales@thedubaiabaya.com · Phone and WhatsApp: +971 50 506 1871 (Aysh)
The short version
- We only collect what you send us to get a quote or place an order, and what shipping and invoicing need.
- This website uses no analytics, no advertising and no tracking cookies. Every script on it is served from our own domain.
- We never sell your data, and we never add you to a mailing list you did not ask to join.
- You can ask to see, correct or delete your data at any time.
What we collect
| When | What | Where it comes from |
|---|---|---|
| You send an enquiry | Name, business name, email, WhatsApp or phone number, country, what you are asking about, rough quantity, your message | The contact form, WhatsApp or email |
| You place an order | Billing and delivery addresses, the contact person for delivery, business or tax registration numbers if you give them, order and payment records | You, on the quote and invoice |
| You pay | Confirmation that a payment was made, the amount and a reference. We do not see or store your full card number | The payment provider or your bank |
| You visit the site | Standard server logs: IP address, browser type, page requested, date and time | Our hosting provider, automatically |
| You use the enquiry basket | The styles, sizes and quantities you add. Kept in your own browser only, and sent to us only when you choose to send the enquiry | Your browser (see the cookie policy) |
We do not ask for, and ask you not to send, sensitive personal data such as health, religious or biometric information. Photographs you send of faulty goods should show the goods and the carton, not people.
Why we use it
| Purpose | Basis |
|---|---|
| Answer your enquiry and send a quote | Steps you asked us to take before a contract |
| Make, pack, ship and invoice your order | Performing our contract with you |
| Customs paperwork, tax invoices and accounting records | Legal obligations under UAE law |
| Handle claims about faulty goods | Performing our contract with you |
| Keep the site and our payment routes secure, and prevent fraud | Our legitimate interest in protecting you and us |
| Send news about new ranges | Only with your consent, which you can withdraw at any time |
Sending data outside the UAE
We sell to buyers in many countries, so your data necessarily travels: to the courier in your country, to your bank, and to service providers whose servers may sit outside the UAE. We use established providers and share only what each one needs for its task.
How long we keep it
| Data | How long |
|---|---|
| Enquiries that did not become an order | 24 months after our last exchange, then deleted |
| Orders, invoices and payment records | At least five years, as UAE tax law requires for business records |
| Claims about faulty goods, with their photos | Five years after the claim is closed |
| Server logs | Kept by our hosting provider for a short period for security, then deleted |
Your rights
You can ask us to:
- tell you what personal data we hold about you and give you a copy;
- correct anything that is wrong or out of date;
- delete it, unless we have to keep it by law (invoices, for example);
- stop or limit a particular use, including any marketing;
- send your data to you or another business in a common format.
Write to sales@thedubaiabaya.com from the address we know you by, or message us on WhatsApp. We may ask you to confirm who you are before we act. We answer within 30 days.
We process personal data in line with the UAE’s Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. If you are not satisfied with our answer, you can complain to the UAE Data Office, or to the data protection authority where you live.
How we protect it
The site is served only over HTTPS. Access to enquiries and orders is limited to the people who handle them. We never ask for card details by email or WhatsApp, and we will never ask you to pay into a personal account or to a name that does not match the company on your invoice. If anyone does, call +971 50 506 1871 before you pay.
Business buyers only
We sell wholesale to businesses. The site is not intended for children, and we do not knowingly collect data from anyone under 18.
Changes to this policy
If we change what we collect or how we use it, we will update this page and the date at the top. If we ever add analytics or tracking cookies, this policy and the cookie policy will say so before they go live, and we will ask for your consent where the law requires it.
This policy explains how we handle personal data. It does not change the terms of any order, which are set out in our terms and conditions and on your invoice.
A question about your data?
Write to sales@thedubaiabaya.com or message us on WhatsApp. We answer data requests within 30 days, usually much sooner.